FAQs

 

What brand of denim does HOUSE OF CHELLE use?
HOUSE OF CHELLE uses all retro denim brands such as Levi, Wrangler, Guess, Lee, Jordace, Gap and etc.

Are HOUSE OF CHELLE jeans/shorts highwaist?
Yes all jeans/shorts are highwaist.

Do HOUSE OF CHELE jeans/shorts stretch?
No, HOUSE OF CHELLE jeans do not stretch. They are all 100% cotton.

What size should I order?
Please refer to size chart. All jeans and shorts run by waist measurements in inches. For help with sizing call (773)756-7197

How can I place a custom order?
For custom orders please email houseofchelleboutique@gmail.com or call (773)756-7197

Do you make plus size shorts/jeans?
Yes for sizes 14-20 please email houseofchelleboutique@gmail.com or call (773)756-7197


How long will it take to receive my order?
All in stock items will be shipped in 1-2 business days after placing an order. All custom orders take 2 weeks because they are hand made specifically for each customer. Orders are shipped Priority Mail by USPS. Priority mail takes 2-3 business days. To check order status email houseofchelleboutique@gmail.com or call (773)756-7197

Does HOUSE OF CHELLE ship outside is the US?
Yes, International shipping is available.

Are HOUSE OF CHELLE jeans/shorts made by a manufacture?
No all HOUSE OF CHELLE jeans/shorts are distressed, dyed, studded and spiked by hand.

What if something is wrong with my order?
If you have any problems with your order please email houseofchelleboutique@gmail.com to get your issue resolved.

What is your return/exchange policy?
No refunds, exchange only. Items must be in original condition, unworn with tags attached.